Refund Policy

Refund Policy

Thank you for your interest in our products! We are committed to customer satisfaction. This policy outlines the guidelines for requesting a refund for your purchase.

Refunds for Goods

  • General Return Window: We accept returns for a full refund within 60 days of your purchase. This applies to all unused and undamaged products.
  • Conditions for Return:
    • You must provide a valid proof of purchase, such as your order confirmation emails or receipt.
    • The product(s) must be returned in their original packaging, with all tags and manuals attached.
    • The product(s) must be unused and undamaged.
  • Return Process:
    • To initiate a return, please contact us through outdoorproductera@gmail.com or by texting us at +1 360-874-4052.
    • We will provide you with a return shipping label (if applicable) and instructions on where to send the returned item(s).
    • You are responsible for the cost of return shipping unless the return is due to our error (e.g., incorrect item, incorrect color or damaged product).
  • Refunds:
    • Once we receive and inspect the returned item(s), we will issue a full refund to your original payment method within 2 business days.
    • You will receive a notification email confirming the refund.